What to expect
Structured intake, fast response
Engineering, operations, and logistics leads review your inputs together so the path to launch is clear.
Discovery & site overview
We align on SKUs, parts criticality, carrier constraints, and existing SOPs or work instructions.
- Scope call with program manager + engineer
- Site walkthrough or virtual review
- Inventory, lanes, and refurb requirements captured
Control plan & playbook
Program controls, QA proofs, and escalation rules documented before we move inventory or parts.
- Cut-off rules, labeling, ASN discipline
- Launch playbook with owners and milestones
- Safety, compliance, and handling standards
Launch & performance cadence
Dedicated launch team, performance dashboards, and scheduled reviews to keep leadership aligned.
- Staged go-live with QA validation
- Real-time tracking for critical moves
- Weekly readouts on accuracy, turn times, and SLA health
Information that helps us scope
Give us your operating picture
The more detail you can share up front, the faster we can size a program and deploy.
Sites & lanes
Locations, dock requirements, access constraints, carrier preferences, and cut-off times.
Inventory & parts
SKU list or BOMs, min/max expectations, kit accuracy targets, refurb scope, and QA needs.
Service levels
Urgent SLAs, handling instructions, proof of delivery expectations, and exception workflows.
Timelines
Key dates, launch readiness, and whether you need us to run parallel to an existing provider.